Returns & Exchanges
At Rasbihari Lal & sons, we strive to ensure your complete satisfaction with our artisanal fashion pieces. If your purchase does not meet your expectations, we offer a seamless return and exchange process within 15 days of delivery.
Return Process
- 1.Initiate Request
Log into your account portal or contact our customer care team with your order ID and the reason for the return.
- 2.Quality Inspection
Ensure the garment is unworn, unwashed, and retains all original tags and packaging for a successful return approval.
- 3.Package & Ship
Securely pack the item and use our complimentary pickup service or ship it back via a trackable courier to our warehouse.
- 4.Refund Processing
Once our quality team inspects the item, your refund or exchange will be processed within 5-7 business days to your original payment method.